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Frequently Asked Questions

1. What types of cakes do you offer?
We offer a wide variety of cakes, including:
• Custom Cakes (for birthdays, weddings, and other special events)
• Classic Cakes (chocolate, vanilla, red velvet, etc.)
• Gluten-Free Cakes
• Vegan Cakes
• Sugar-Free Cakes
• Seasonal and Holiday Cakes (e.g., pumpkin spice in fall, fruitcakes for Christmas)
2. Can I order a custom cake?
Yes! We love making custom cakes. You can choose the flavor, design, and size. Whether it’s a theme for a birthday party or an elegant wedding cake, we can create a unique design just for you. Please contact us at least 48 hours in advance for custom orders.
3. How far in advance should I place my cake order?
For most orders, we recommend placing your order at least 3 days in advance.
Custom or large cakes for special occasions (weddings, anniversaries, etc.) should be ordered at least 1-2 weeks in advance.
If you're in a rush, give us a call and we’ll try to accommodate your request.
4. Do you offer delivery?
Yes, we offer delivery to local areas. Delivery charges may vary based on distance. Please inquire when placing your order.
5. Can you make a cake for people with dietary restrictions?
Absolutely! We offer a variety of specialty cakes, including:
• Gluten-Free
• Vegan
• Sugar-Free
• Dairy-Free Let us know your dietary needs, and we’ll make sure to create a cake that meets those requirements.
6. Do you offer cupcakes?
Yes, we offer cupcakes in various flavors and designs.
These are perfect for small parties, corporate events, or as party favours. Custom cupcake orders are also available
7. What is your cake pricing?
Cake pricing depends on the size, design, and complexity of the cake. For example:
• Small cakes (6-inch) start at Rs.350-500/-
• Larger cakes (10-inch) range from Rs.450-900/- Custom designs, special ingredients, and intricate decorations can add to the price. For an exact quote, please reach out to us with the details of your order
8. Do you offer pastries?
Yes! We offer a selection of freshly baked pastries, including:
• Croissants (plain, chocolate, almond) • Danishes
• Cinnamon Rolls
• Muffins
• Scones
All pastries are baked fresh daily!
9. Can I pick up my order in-store?
Yes, you can pick up your cake or bakery items from our store.
You’ll be notified when your order is ready for pickup, and our team will have it prepared for you
10. Do you accept walk-ins?
Yes, we accept walk-ins! However, to guarantee availability, we recommend calling ahead if you need a specific cake or pastry, especially on weekends or during busy seasons
11. What ingredients do you use?
We use high-quality ingredients to create all of our baked goods, including:
• Fresh butter
• Organic eggs
• Real vanilla extract
• Non-GMO flour We do our best to source locally when possible, and we always strive to offer the best flavours!
12. What are your payment methods?
We accept various payment methods, including:
• Cash
• Credit & Debit Cards
• Mobile payments (Pay on money, Google Pay)
• Online payments ( phone orders)
13. Can I cancel or modify my order?
Orders can be modified or canceled up to 48 hours before the pickup or delivery date.
After this period, modifications may not be possible, and cancellation may incur a small fee.
14. Do you make cakes for special occasions (e.g., weddings, anniversaries)?
Yes, we specialize in cakes for weddings, anniversaries, and other special events.
We offer tastings for wedding cakes, so you can choose your flavors and design.
Please schedule a consultation at least 2-3 weeks in advance for event cakes.
15. Do you offer any seasonal specials?
Yes, we offer seasonal specials such as:
• Pumpkin Spice Cakes in the fall
• Gingerbread Cookies during the holidays
• Heart-shaped Cakes for Valentine's Day
• Easter-themed treats (carrot cakes, bunny-shaped cookies)
Follow us on social media or sign up for our newsletter to stay updated on our seasonal specials!
16. Can I bring in my own cake topper decorations?
Of course! You are welcome to bring in your own cake toppers or decorations.
Just let us know in advance so we can accommodate your design.
17. Are your cakes and bakery items made fresh daily?
Yes! Everything is baked fresh each day, ensuring the highest quality and taste.
We pride ourselves on making sure our cakes, cookies, and pastries are always freshly prepared for you.
18. What happens if my cake is damaged during delivery?
We take great care in packaging and delivering your cakes. If your cake is damaged upon delivery, please contact us immediately.
We will assess the situation and do our best to resolve the issue, which may include offering a replacement.